Get in Touch
We’d Love to Hear From You
We invite you to contact us with any questions or requests. Please complete the form below, and a member of our team will assist you with the care and attention that defines the Clara & Rae experience.
FAQs
When will my order be dispatched?
Every Clara & Rae piece is handled with care. Your order will be prepared and dispatched within 1–2 business days.
What are the shipping costs?
We are pleased to offer complimentary standard shipping on all orders, with no minimum purchase required. For clients requiring faster delivery, Express Shipping options are available at checkout for an additional fee.
How long will delivery take?
Shipping times vary depending on your location. For the most accurate delivery estimate and to view expedited shipping options, please refer to the information provided at the Checkout page.
What is your return policy?
We want you to be completely satisfied with your selection. We accept both refunds and exchanges should you change your mind. For a detailed guide on how to process a return, please visit our [Shipping & Returns] page.
Where is Clara & Rae located?
We operate from Australia and provide premium shipping services worldwide, primarily serving our clients in the United Kingdom, the United States, and Australia.
How can I stay updated on new collections?
We invite you to join our Inner Circle by signing up for the Clara & Rae newsletter. We release new curated collections every week, and our subscribers are the first to receive exclusive updates and early access to our latest designs.